All of review marketing
made simple with AI
driven by data
All of review marketing
made simple with AI
driven by data
CREMA is an AI-powered review marketing platform that helps e-commerce brands grow by turning customer reviews into real performance.
CREMA is an AI-powered review marketing platform that helps e-commerce brands grow by turning customer reviews into real performance.
Start with Shopify
Start with Shopify
See what CREMA REVIEW customers are saying
See what
CREMA REVIEW customers
are saying
See what CREMA REVIEW
customers are saying
Gauge new product response fast through reviews
We launch new products often, so reviews help us track customer reactions quickly. With AI Review Analysis, we capture key feedback by product. After adopting CREMA REVIEW, linking bundle/set reviews became easier—and video reviews increased.
Nongshim
Food Brand
Customer satisfaction and 20B in annual revenue—driven by reviews
We partnered with CREMA REVIEW early to activate reviews. Today, our store is filled with customer photos and videos. AI-analyzed review data also helps us reflect real customer feedback in D2C operations.
XEXYMIX
Yoga & Athleisure Brand
Understand exactly why customers are satisfied with your products
After adopting CREMA REVIEW, our review submissions increased—especially photo reviews. We also use keyword insights to see what customers love and share pain points with our product team for improvements.
VARI:HOPE
Efficacy-Driven Skincare Brand
Customer satisfaction and 20B in annual revenue—driven by reviews
With review syncing, newly listed products can start generating sales faster. Customers can filter reviews to find what they need. After implementing CREMA REVIEW, we saw more genuine, positive feedback.
BITEME
Pet Lifestyle Platform
When “customer-first” is the goal, review management matters more
We prioritize customer feedback, so we monitor reviews closely. CREMA REVIEW’s keyword alerts help us catch negative reviews early, respond quickly, and drive more thoughtful reviews.
AG HEALTH
Health & Wellness Brand
We found growth insights for our store in customer reviews
We found growth insights for our store in customer reviews. From day one, we aimed to build a cat community—not just a store. Authentic reviews and customer photos/videos help products stand out. That naturally supports higher repeat purchases.
mamacat
Cat Specialty Store
Gauge new product
response fast through reviews
We launch new products often, so reviews help us track customer reactions quickly. With AI Review Analysis, we capture key feedback by product. After adopting CREMA REVIEW, linking bundle/set reviews became easier—and video reviews increased.
Nongshim
Food Brand
Customer satisfaction and 20B in annual revenue—driven by reviews
We partnered with CREMA REVIEW early to activate reviews. Today, our store is filled with customer photos and videos. AI-analyzed review data also helps us reflect real customer feedback in D2C operations.
XEXYMIX
Yoga & Athleisure Brand
Understand exactly why customers are satisfied with
your products
After adopting CREMA REVIEW, our review submissions increased—especially photo reviews. We also use keyword insights to see what customers love and share pain points with our product team for improvements.
VARI:HOPE
Efficacy-Driven Skincare Brand
Customer satisfaction
and 20B in annual revenue—driven by reviewsWith review syncing, newly listed products can start generating sales faster. Customers can filter reviews to find what they need. After implementing CREMA REVIEW, we saw more genuine, positive feedback.
BITEME
Pet Lifestyle Platform
When “customer-first”
is the goal, review management matters moreWe prioritize customer feedback, so we monitor reviews closely. CREMA REVIEW’s keyword alerts help us catch negative reviews early, respond quickly, and drive more thoughtful reviews.
AG HEALTH
Health & Wellness Brand
We found growth insights for
our store in customer reviewsWe found growth insights for our store in customer reviews. From day one, we aimed to build a cat community—not just a store. Authentic reviews and customer photos/videos help products stand out. That naturally supports higher repeat purchases.
mamacat
Cat Specialty Store
Review Management
Review Management
Smarter tools
for easier review management
Smarter tools
for easier review management
AI로 매출을 높이는 우수 리뷰와
부정 리뷰를 빠르게 발견하세요
AI 리뷰 매니저가 구매 전환에 기여하는 우수 리뷰와 빠르게 대응이 필요한 부정 리뷰를 알려 드립니다.
퀵 메뉴를 통해 적립금 지급, 댓글 작성 등 필요한 작업을 끊김 없이 이어서 처리해보세요.
크리마몰
써니님 구매하신 상품 어떤 점이 좋았나요?
후기를 메세지 입력 창에 입력해주세요
생각했던 것보다 퀄리티가 고급져서 맘에 들어요. 친구들도 보더니 잘 샀다고 하더라고요. 덕분에 인생샷도 찍을 수 있었어요. 강추합니다.
크리마몰
마지막으로 사진/동영상을 첨부해주세요.
0:45
크리마몰
안녕하세요. 언제나 고객님을 생각하는
크리마몰입니다 ❤️
제품은 잘 받아보셨나요? 마음에 드셨다면 소중한 리뷰 작성 부탁드려요.
✍️ 로그인 없이 1분 만에 리뷰 작성 cre.ma/12345
고객님의 리뷰는 구매를 망설이는 분들께 큰 힘이 됩니다. 그럼 오늘도 행복하세요!
리뷰 작성하러 가기
AI 리뷰 매니저 콘텐츠 보기
Turn reviews into
repeat purchases
with
smart rewards
Turn reviews into
repeat purchases
with
smart rewards
Configure rewards to match your store policy, reward any review type, and offer
bonus incentives based on quality, timing, or length.
Configure rewards to match your store policy, reward any review type, and offer bonus incentives based on quality, timing, or length.
Thanks for your review!
Here’s a special coupon
for your next purchase 🙌
Shop now
Reward Coupon
Selected 3 reviews
Coupon Amount
Reward estimated Coupon for selected review(s)
Reason for Rewards
%{product_name} %{product_options}
Reward Coupon
Close
Smart review management
that minimizes
operational effort
Smart review management
that minimizes
operational effort
Monitor prohibited words and key issues efficiently,
and respond to reviews at scale with personalized templates.
Reduce manual work while keeping
your responses consistent.
Monitor prohibited words and key issues efficiently, and respond to reviews at scale with personalized templates.
Reduce manual work while keeping
your responses consistent.
Smart Comments
Smart Comments
Dear, %{user},
thank you for submitting %{type}.
Here's %{mileage} reward
as a token of appreciation
Dear, %{user},
thank you for submitting %{type}.
Here's %{mileage} reward
as a token of appreciation
Dear Olivia,
thank you for submitting photo review. Here's 3,000 won reward
as a token of appreciation
Dear Olivia,
thank you for submitting photo review. Here's 3,000 won reward
as a token of appreciation
Add predefined text
Add predefined text
We found 2 reviews with
[Negative] sentiment
We found 2 reviews with
[Negative] sentiment
View Reviews
View Reviews
AI-driven insights from every customer review
AI-driven insights from every customer review
AI analyzes sentiment and key issues in every review, turning feedback into actionable insights. Monitor prohibited words and negative keywords at a glance, and respond faster with less manual work.
AI analyzes sentiment and key issues in every review, turning feedback into actionable insights.
Monitor prohibited words and negative keywords at a glance, and respond faster with less manual work.
Basic cotton shirt
Light Pink
Basic cotton shirt
Light Pink
I felt disappointed when I received an additional discount message the day after my purchase 🙁 The color looks a bit yellowish, and the quality doesn’t seem worth the price.
I felt disappointed when I received an additional discount message the day after my purchase 🙁 The color looks a bit yellowish, and the quality doesn’t seem worth the price.
Review analysis
Review analysis
CREMA AI
CREMA AI
This review
This review
Analysis of all reviews for this product
Analysis of all reviews for this product
Positive 90%
Positive 90%
Others also expressed Positive
Others also expressed Positive
Analysis of other reviews by authors
Analysis of other reviews by authors
Negative 100%
Negative 100%
Author used to express Negative as usual
Author used to express Negative as usual
Analysis by keywords
Analysis by keywords
2 - Negative
2 - Negative
2 - Negative
2 - Negative
2 - Negative
2 - Negative
3.3/5.0
3.3/5.0
3.5/5.0
3.5/5.0
2.0/5.0
2.0/5.0
4.0/5.0
4.0/5.0
4.0/5.0
4.0/5.0
4.0/5.0
4.0/5.0
Color
Color
Delivery
Delivery
Quality
Quality
Keyword
Keyword
This review
This review
Average for
this product
Average for
this product
Average of all reviews by author
Average of all reviews by author
Data Insights
Data Insights
Build a foundation for growth
with review analytics
Build a foundation for growth
with review analytics
Identify areas to improve using customer feedback
Identify areas to improve using customer feedback
Analyze review feedback by key attributes to uncover comprehensive product insights.
Identify popular, high-potential,
and at-risk products at a glance.
Analyze review feedback by key attributes to uncover comprehensive product insights.
Identify popular, high-potential, and at-risk products at a glance.
Product name
Product name
Black Chiffon Dress
Black Chiffon Dress
Overall satisfaction score
Overall satisfaction score
761
761
Rating
Rating
4.9/5.0
4.9/5.0
Number of reviews
Number of reviews
570
570
Photo & video review rate
Photo & video review rate
42%
42%
Number of orders
Number of orders
1,140
1,140
Overall satisfaction score
Overall satisfaction score
Wearability
Wearability
61.2
61.2
Length
Length
0.3
0.3
Size
Size
62.2
62.2
Delivery
Delivery
38.6
38.6
Design
Design
405.1
405.1
Functionality
Functionality
5.0
5.0
Color
Color
34.7
34.7
Elasticity
Elasticity
-
-
Meterial
Meterial
3.2
3.2
Quality
Quality
19.2
19.2
Style
Style
54.4
54.4
Finish
Finish
-3.8
-3.8
👍
👍
Popular products with high satisfaction
Popular products with high satisfaction
✨
✨
High-potential opportunity products
High-potential opportunity products
🚨
🚨
At-risk products with low satisfaction
At-risk products with low satisfaction
고객 피드백을 기반으로
개선점을 찾을 수 있습니다.
고객들이 우리 상품과 서비스의 어떤 부분에 아쉬움을 느끼는지 객관적인 수치로 확인하고 개선할 수 있습니다.
크리마몰
써니님 구매하신 상품 어떤 점이 좋았나요?
후기를 메세지 입력 창에 입력해주세요
생각했던 것보다 퀄리티가 고급져서 맘에 들어요. 친구들도 보더니 잘 샀다고 하더라고요. 덕분에 인생샷도 찍을 수 있었어요. 강추합니다.
크리마몰
마지막으로 사진/동영상을 첨부해주세요.
0:45
크리마몰
안녕하세요. 언제나 고객님을 생각하는
크리마몰입니다 ❤️
제품은 잘 받아보셨나요? 마음에 드셨다면 소중한 리뷰 작성 부탁드려요.
✍️ 로그인 없이 1분 만에 리뷰 작성 cre.ma/12345
고객님의 리뷰는 구매를 망설이는 분들께 큰 힘이 됩니다. 그럼 오늘도 행복하세요!
리뷰 작성하러 가기
크리마 서비스 간 연계 기능을
활용하면 시너지가 극대화됩니다.
크리마 핏과 연계하여 사이즈 피드백 기능을 추가하거나, 크리마 상품 추천과 연계하여 리뷰로 검증된 상품을 추천할 수 있습니다.
크리마몰
써니님 구매하신 상품 어떤 점이 좋았나요?
후기를 메세지 입력 창에 입력해주세요
생각했던 것보다 퀄리티가 고급져서 맘에 들어요. 친구들도 보더니 잘 샀다고 하더라고요. 덕분에 인생샷도 찍을 수 있었어요. 강추합니다.
크리마몰
마지막으로 사진/동영상을 첨부해주세요.
0:45
크리마몰
안녕하세요. 언제나 고객님을 생각하는
크리마몰입니다 ❤️
제품은 잘 받아보셨나요? 마음에 드셨다면 소중한 리뷰 작성 부탁드려요.
✍️ 로그인 없이 1분 만에 리뷰 작성 cre.ma/12345
고객님의 리뷰는 구매를 망설이는 분들께 큰 힘이 됩니다. 그럼 오늘도 행복하세요!
리뷰 작성하러 가기
Over 10,000 stores
have grown with
CREMA REVIEW
Over 10,000 stores
have grown with
CREMA REVIEW
Over 10,000 stores
have grown with
CREMA REVIEW
Build a sustainable growth cycle with CREMA REVIEW
Build a sustainable growth cycle
with CREMA REVIEW
Build a sustainable growth cycle with CREMA REVIEW
ⓒ CREMA. ALL RIGHTS RESERVED.
ⓒ CREMA. ALL RIGHTS RESERVED.
ⓒ CREMA. ALL RIGHTS RESERVED.