Innovating the Way
we Shop & Sell Online
CREMA Mission
Develop a User-friendly Solution that Provides
Convenience to Both Online Store Operators and Shoppers
How CREMA started
2013
The First Product Launch
2400+
Our Clients
$4.2 billion
Annual Transaction
200 million
Annual # of Orders
Industry-leading
Solution CREMA
We find the best way to solve problems stores are facing and develop products. Since 2013, CREMA started with the 'Abandoned Cart' solution and became the first player in the Korean eCommerce SaaS market. Now we are introducing Korea's #1 data-driven solutions; CREMA 'Review', 'Target', and 'Fit' into the global market.
Timeline
2013
Abandoned Cart
CREMA was the first to introduce the 'Abandoned Cart' solution in Korea. The solution helped stores to remind abandoned carts to the members and non-members who visit the store.
2014
CREMA Review
Having identified problems in the review submission process, we launched 'CREMA Review', a solution that boosts review submission rates by making it easy and simple to submit reviews.
50 Clients
2015
CREMA Target
By adding enhanced features to the 'Abandoned Cart' solution, we have launched 'CREMA Target' to trigger purchase, prevent churn, and improve marketing performance.
150+ Clients
2017
CREMA Fit
Size is one of the biggest reasons for product exchanges/returns. 'CREMA Fit' was launched to provide accurate size information for better size choosing experiences online.
320+ Clients
2018
Size Recommendation(Beta)
To provide a better size choosing experience, we have released an Artificial Intelligence(AI)-based size recommendation feature (beta) that recommends sizes with basic body type information.
640+ Clients
2020
Size Recommendation
After 2 years of R&D, we officially released the 'Size Recommendation' feature that increased the accuracy of recommendation for more types of fashion products.
1640+ Clients
2021
Review Analysis
To improve customer experience, we have launched a 'Review Analysis' feature using Natural Language Processing(NLP) technology to make it easier for customers to search for useful information.
2400+ Clients
2023
CREMA Display
'CREMA Display' was launched to help online stores with smart and effective merchandising.
2400+ Clients
2023
CREMA Insight
We introduced 'CREMA Insight', a solution to collect and analyze vast amounts of
e-commerce data for data-driven decision making.
2400+ Clients
CREMA is bringing eCommerce innovation to the global market
Data-driven eCommerce solution, CREMA
How we use our data
Annual # of Reviews
28 million +
CREMA Review: create, collect, curate User Generated Contents and cultivate your loyal community
Monthly Page Views
1.6 billion +
CREMA analyses large data on consumer behaviour to find the most useful information to provide insight in comprehensive ways.
Data size
34 million +
CREMA analyses various types of size-related data to recommend the best fit. With our machine learning model, even a new visitor without purchase history can get an optimal size recommendation.
R & D Story
Personalized Size Recommendation
Choosing the best fit is one of the biggest challenges online. CREMA has worked with Artificial Intelligence(AI) experts to analyse big data such as customers' body shape, purchase history, and clothing measurements to develop an AI service that recommends the best fit for everyone.
2017 - 2020
NLP Review Analysis & Insight
Reviews are the key to gain trust from customers. But When shopping online, it is difficult for customers to find the information they need from the countless reviews. CREMA uses Natural Language Processing technology to extract useful information and analyse the sentiment to transform the data into insights for stores.
2019 - 2020
Personalized Product Recommendation
Finding the products that meet customer's needs and recommend them at a perfect timing is the key to the conversion and sales boost. CREMA's big data experts have developed an AI-powered product recommendation engine to provide various personalised product recommendations to trigger purchases.
2019 - 2020
Data-Driven Consulting
CREMA analyzed data including products, order information, sales data, customers' body types, and reviews. With our insight from big data, CREMA helps stores to identify the problem and find factors to stand out among the competitors to maximize the revenue. CREMA's Artificial Intelligence(AI) experts have introduced CREMA Insight, a solution that analyzes and quantifies vast amounts of data to provide the most useful insights regarding the market and competitive intelligence. We are perfecting the predictive-analytic model for data-driven decision making.
2020 - 2023
Learn more about CREMA Solutions
CREMA Review
Manage Your Reviews
Easily and Effectively
CREMA Fit
The Best Size Advisor
to Deliver Certainty
CREMA Target
Personalised Marketing
to Boost Sales
Want to learn more about CREMA solutions?
#1113 48, Achasan-ro 17-gil, Seongdong-gu, Seoul, Republic of Korea
+82-1522-0305